Celebrating our Partner of the Year Finalist Recognition

Driving Transformation for SMBs – Powered by Business Central and Agentic AI 

At Xpedition, transformation isn’t a buzzword – it’s a blueprint. As a finalist of the Dynamics 365 Business Central 2025 Microsoft Partner of the Year Award, we’re proud to be recognised for helping SMBs reimagine operations through Microsoft Business Central, delivering measurable outcomes across retail, not-for-profit, manufacturing, and financial services. 

Our approach combines strategic collaboration, AI innovation, and a relentless commitment to customer success. This recognition reflects the impact of our AI-first mindset and our ability to scale Business Central adoption through intelligent automation and agent-led innovation. 

What this means for us 

Being named a Microsoft Partner of the Year Finalist is a defining moment for Xpedition. It reflects the strength of our partnership with Microsoft and the trust our customers place in us to deliver transformation that matters. This recognition isn’t just about technology – it’s about the people, the vision, and the relentless pursuit of innovation that drives everything we do. 

Our leadership team sees this achievement as a validation of our strategy and a catalyst for what’s next. As Dean Carroll, our Managing Director, explains: 

“Being named a Microsoft Partner of the Year Finalist is a proud moment for Xpedition and a clear validation of our AI-first vision. This recognition reflects the incredible work of our team and our commitment to helping SMBs unlock growth through intelligent automation and Business Central. We’re not just delivering technology – we’re co-creating transformation with Microsoft and our customers, shaping the future of business together.”   

For Gareth Morrlle, our ERP Practice Director who leads the Business Central team, this milestone underscores the depth of expertise and passion behind every project: 
 
“This achievement highlights the depth of expertise and passion within our Business Central team. Considering our BC practice has only been part of Xpedition for 7.5 years, reaching finalist stage so quickly is a testament to that expertise and drive. We’ve embraced innovation at every level – from Copilot-powered solutions to agent-led automation – because we believe SMBs deserve tools that drive real outcomes. Being a finalist reinforces our mission to lead with intelligence, agility, and partnership, ensuring every customer can scale with confidence.” 

Customer voices at the heart of this success 

Agricultural manufacturer, OMEX has been a flagship success story of our APEX programme, showcasing how innovation and partnership help us deliver real impact. By integrating Business Central, they replaced manual, paper-based processes with mobile production orders, streamlined distribution planning, and cut shipment errors from hundreds to tens – saving hours daily. Real-time reporting and accurate inventory data have eliminated guesswork, laying the foundation for OMEX’s AI-enabled growth strategy. 

“I’ve never worked with more professional consultants… The whole process was made simple and their engagement with us – learning our business so efficiently – was hugely impressive.” – Mark Armstrong, ICT Manager, OMEX 

Another member of our APEX programme, Crimestoppers were looking for a cost-effective, cloud-based ERP. We delivered Business Central, automating expense claims and financial processes – freeing up 12 person-weeks annually and saving thousands through streamlined VAT reclaim. Their journey has since evolved with Dynamics 365 CE and our Copilot START engagement, supported by our ongoing managed services. 

“You can measure the benefit of a partner by their responsiveness; Xpedition listened, understood our challenges and worked with us to find solutions.” – Steve Mann, Crimestoppers 

Why it matters 

This recognition isn’t just an accolade – it’s proof of what’s possible when innovation meets purpose. 

• 60.1% YoY growth in SMB CSP revenue demonstrates our ability to scale impact and deliver tangible business outcomes. 

• 117 active Business Central customers reflect the trust SMBs place in us to guide their transformation journeys. 

• FastTrack Portfolio Partner status and Inner Circle for Business Applications membership for past three years validate our position as a strategic leader in the Microsoft ecosystem. 

• Copilot adoption at 95% across our business shows that we don’t just talk about AI – we live it, embedding intelligent automation into every facet of our operations. 

Every metric tells a story of progress, partnership, and performance. It matters because SMBs are the backbone of the economy, and by empowering them with AI-driven solutions, we’re helping them unlock resilience, agility, and growth in a rapidly changing world. 

Looking ahead 

This recognition is not the finish line for our team but a catalyst for what comes next. We’re not just implementing Business Central but redefining what business management looks like in an AI-first future.  

Our roadmap is bold: 

• Intelligent automation that eliminates complexity and accelerates decision-making. 

• AI-driven insights that turn data into foresight, enabling SMBs to anticipate trends and act with confidence. 

• Agent-led innovation that transforms operations from reactive to proactive, creating businesses that thrive on autonomy and adaptability. 

As pioneers in Copilot-powered estimation tools, autonomous implementations, and service desk agents, we’re setting new benchmarks for productivity and customer engagement. Our vision is clear: to co-create the next generation of SMB success stories with Microsoft, shaping a future where technology isn’t just a tool – it’s a trusted partner in growth. 

Find out more about our Partner of the Year Finalist recognition