Dean Carroll, General Manager
Embarking on a successful digital transformation journey requires a strategic approach that addresses the challenges of where to begin, how to prioritize, and how to align the workforce. “We cater to a diverse clientele at varying stages of their digital transformation journey and are focused on delivering expert consultancy services to drive growth,” says Dean Carroll, general manager at Xpedition.
Xpedition is a leading technology solutions provider specializing in digital transformation, business consulting, and IT services. It is an expert in Azure Data Solutions and is a member of Microsoft’s exclusive inner circle for business applications. The company’s core areas of expertise encompass data, AI, business applications, and digital and application innovation within the Azure ecosystem.
To fuel end-to-end digital transformation, Xpedition leverages the Microsoft Catalyst program for workshops and specialized tools to align strategies, priorities, and technology solutions. This facilitates essential conversations around business strategy, corporate culture, customer engagement, and supply chain management.
Xpedition harnesses the capabilities of the Dynamics 365 suite, encompassing Business Central for ERP and Dynamics Customer Experience for sales, marketing, and customer service, while also making use of the Microsoft Power Platform to provide low-code solutions alongside guidance and governance services.
The company’s bespoke data and AI solution suite, Metis, enables data governance, analytics, and visualization. It seamlessly integrates with Azure's data platform to facilitate clients’ digital transformation efforts.
Establishing enduring partnerships built on trust is one of Xpedition's key principles. It actively engages customers and uses industry best practices and technology capabilities to drive every project toward success. The company has also designed a dedicated customer advocacy program.
“We work with our customers for the long term, to drive lasting change through a combination of deep collaboration, challenging ideas and transformative technology. By building distinctive relationships with every one of our customers we help guide them on their transformation journey, delivering unique, modular outcomes, built around their people, technology, and processes to help them achieve their goals,” says Carroll.
Xpedition considers the entire customer journey, from initial contact to project delivery and ongoing support. Clear expectations are set in the first 30 days of onboarding, establishing a strong foundation.
"The Microsoft Dynamics 365 platform provides flexible and proven functionality that The Openwork Partnership needs for market-leading customer experiences and robust security and compliance. It includes seamless integration with existing Microsoft Office systems, KPI reporting and analysis, and comprehensive data access via its open API which is complemented by Microsoft’s Logic Apps and other Azure services,” says Craig Woodhouse, Technical Consultant at The Openwork Partnership"
Its expertise can be highlighted through a success story involving The Openwork Partnership, one of the UK's largest financial advice conglomerates, who faced the challenge of outdated systems, rapid expansion, and escalating administrative costs. They needed an innovative solution that could cater to their diverse network while embracing the digital era's customer-centric focus.
The solution came in the form of Microsoft Dynamics 365, a flexible and integrated platform chosen for its adaptability. Guided by Xpedition, a proof of concept and agile methodology were employed, ensuring the platform's suitability and a responsive approach to customization and deployment. The partnership allowed for a seamless transition, securing and segregating customer data efficiently. By employing an agile and traditional approach, Xpedition ensured rapid, controlled, and secure delivery.
The results speak volumes, with an effective system already deployed among 12 early adopter firms, set to expand to over 650 advice firms and 5,000+ users. With Dynamics 365's continuous enhancements and Xpedition's expertise, The Openwork Partnership is well-prepared to lead the financial advisory industry into the digital age, offering customer-centric services and robust security within one consistent technical platform. This collaboration is a beacon of success in a fast-evolving and diverse industry, showcasing the power of innovative technology and agile methodologies.
Xpedition’s strategic use of Microsoft technologies within the Azure ecosystem, combined with its dedication to building enduring partnerships, has made it a trusted advisor in the world of digital transformation. As businesses continue to evolve and adapt to the ever-changing landscape, Xpedition stands ready to empower them with the tools, strategies, and cultural alignment necessary to not only succeed but to thrive in the digital era
Xpedition considers the entire customer journey, from initial contact to project delivery and ongoing support. Clear expectations are set in the first 30 days of onboarding, establishing a strong foundation.
"The Microsoft Dynamics 365 platform provides flexible and proven functionality that The Openwork Partnership needs for market-leading customer experiences and robust security and compliance. It includes seamless integration with existing Microsoft Office systems, KPI reporting and analysis, and comprehensive data access via its open API which is complemented by Microsoft’s Logic Apps and other Azure services,” says Craig Woodhouse, Technical Consultant at The Openwork Partnership"
Its expertise can be highlighted through a success story involving The Openwork Partnership, one of the UK's largest financial advice conglomerates, who faced the challenge of outdated systems, rapid expansion, and escalating administrative costs. They needed an innovative solution that could cater to their diverse network while embracing the digital era's customer-centric focus.
The solution came in the form of Microsoft Dynamics 365, a flexible and integrated platform chosen for its adaptability. Guided by Xpedition, a proof of concept and agile methodology were employed, ensuring the platform's suitability and a responsive approach to customization and deployment. The partnership allowed for a seamless transition, securing and segregating customer data efficiently. By employing an agile and traditional approach, Xpedition ensured rapid, controlled, and secure delivery.
We cater to a diverse clientele at varying stages of their digital transformation journey and are focused on delivering expert consultancy services to drive growth
The results speak volumes, with an effective system already deployed among 12 early adopter firms, set to expand to over 650 advice firms and 5,000+ users. With Dynamics 365's continuous enhancements and Xpedition's expertise, The Openwork Partnership is well-prepared to lead the financial advisory industry into the digital age, offering customer-centric services and robust security within one consistent technical platform. This collaboration is a beacon of success in a fast-evolving and diverse industry, showcasing the power of innovative technology and agile methodologies.
Xpedition’s strategic use of Microsoft technologies within the Azure ecosystem, combined with its dedication to building enduring partnerships, has made it a trusted advisor in the world of digital transformation. As businesses continue to evolve and adapt to the ever-changing landscape, Xpedition stands ready to empower them with the tools, strategies, and cultural alignment necessary to not only succeed but to thrive in the digital era
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