Antonia Loizides

Senior Technical Specialist – Customer Care,
Microsoft

Steve heads up the Business Applications solutions team for Financial

Antonia is a senior Dynamics 365 technical specialist at Microsoft with over 20 years of experience in contact centre solutions.  Having worked with several contact centre technology providers over the years, Antonia has a deep understanding of omnichannel engagement platforms, workforce engagement management and the developing role of AI in contact centres.

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