Chris Goodwill

Strategic Partner Manager & Solution Specialist,
Symity

Steve heads up the Business Applications solutions team for Financial

With over 30 years of experience in voice and data, Chris brings a wealth of experience with regards to Microsoft contact centre technology. Strategic Partner Manager and Solution Specialist at Symity he is recognised within the industry for his knowledge with regards to Dynamics 365 Contact Center.

Steve heads up the Business Applications solutions team for Financial Services at Microsoft, working with clients across Banking, Capital Markets and Insurance to deliver business value through the application of technology solutions. His primary areas of focus are on enhancing customer and colleague experience whilst simultaneously improving operational efficiency. He has a particular interest in the revolution that is about to take place within customer facing operations, driven by the latest generation of AI, Data and Automation technologies. Prior to Microsoft, Steve held a number of leadership roles in Sales and Product Management at Vodafone and other telecommunications bus