AI-Powered Marketing Automation with Microsoft Dynamics 365 Customer Insights

Microsoft Dynamics 365 Customer Insights is a powerful marketing solution that unites customer data with the latest in generative AI to power personalised customer experiences that build deeper, more meaningful relationships to drive customer lifetime value, loyalty and revenue.

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With a 360-degree view of your customers and intelligent AI-driven automations powered by Dynamics 365 Customer Insights, Microsoft Copilot and the Power Platform, you can transform simple marketing campaigns into hyper-personalised, multi-touchpoint experiences that engage customers and prospects wherever they are, accelerating ROI and increasing customer loyalty.

Deliver personalised, orchestrated experiences with Microsoft Dynamics 365 Customer Insights

With Dynamics 365 Customer Insights, unite customer data, act-on detailed insights and intelligence, and leverage generative AI to build and execute personalised campaigns that engage customers with the right messages, at the right time. With Customer Insights, marketing professionals can really get to understand customers needs and preferences so they can deliver pro-active, contextually relevant, real-time campaigns that reach customers where they are.

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Drive deeper customer engagement with AI

Dynamics 365 Customer Insights joins the dots between customer data found across the different areas of your organisation. It also provides marketers with the advanced business intelligence they need to drive deeper customer engagement and produce multi-channel campaigns that really hit the spot.

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Microsoft Dynamics 365 Sales Webinar | 22nd May

Personalise customer interactions, automate manual tasks, and leverage AI to maximise conversion rates and accelerate revenue

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