Roundtable: The Path to Operational Excellence in Retail & Supply Chain
Date: 25th September 2025
Time: 8:30AM-11:00AM
Covent Garden, London
Join an exclusive roundtable at the British Retail Consortium for senior leaders across retail, wholesale & manufacturing who are ready to transform how their businesses operate. In a time of rising costs, shifting demand and pressure on fulfilment, the path to operational and commercial excellence lies in becoming an AI-first organisation.
This is your chance to become one the frontier firms are who already leading the way by empowering a digital workforce to work smarter, faster and with greater agility.
SPEAKERS:
What to expect:
💡 Gain insight into how AI-first organisations are addressing challenges across retail, distribution and supply chain
⚙️ Discover how digital workforces are transforming efficiency, visibility and growth
🎤 Learn from expert speakers and industry leaders about Microsoft Copilot and Intelligent Agents
🍸 Networking breakfast and an exclusive whitepaper to take away
🧭 Leave with clear, practical steps to move forward on your AI transformation journey
Why Attend?
This in-person session brings together industry voices, leading technology experts and forward-thinking retailers to explore how AI in Business Central is already redefining the back office. From improving visibility to accelerating decisions, discover how you can take the next step towards scalable, intelligent operations with a solution built around your business.
Event Agenda:
08:30 – 09:00 | Arrival & Networking Breakfast
Enjoy light refreshments and connect with peers before the session begins.
09:00 – 09:25 | The Quest for Business Excellence in Retail & Supply Chain
Opening remarks from Laura Gilbank, Senior Business Manager, Xpedition.
09:25 – 09:45 | Industry Perspectives: Trends, Challenges and the Future of Retail
Tom Holder, Head of Communications, British Retail Consortium.
09:45 – 10:15 | Microsoft Keynote- Technology in Action
See how AI, Microsoft Copilot and Intelligent Agents in Business Central are transforming operations, with insights from Microsoft and real-world customer stories.
10:15 – 10:45 | Interactive Roundtable Discussion
Collaborative discussion on becoming an AI-first organisation and delivering measurable outcomes, facilitated by Laura Gilbank and joined by Israel Mello from Wasabi.
10:45 – 11:00 | Closing & Networking
Wrap up the morning with key takeaways, an exclusive whitepaper, and further networking opportunities.
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