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Time to Transform interview series | Episode One

Delivering Superior Customer Experience in Financial Services with Microsoft Dynamics 365

Whether financial services firms are navigating calm seas or rough, choppy waters, the focus on delivering superior customer experience must always be a key priority. With customers and clients demanding more personalised interactions across the entire customer journey, firms must be align their people, processes and technology to ensure they deliver on the demands of today’s customer. The question is, where do you start? And what role can Microsoft technology play in delivering exceptional customer experiences? Join Xpedition’s Ben Revill, Financial Services Business Manager, and Richard Gibson, Senior Marketing Manager for the first in our ‘Time to Transform’ series.