Case study

A smooth implementation brings financial visibility to charity

Delivering end-to-end finance and reporting for Yorkshire Cancer Research

Project Summary:

Smooth implementation of Microsoft Dynamics 365 Business Central supports end-to-end business processes

Enhanced financial reporting and analytics with Jet Reporting/ Microsoft Power BI

A roadmap of future enhancements, including further integration, CRM and self-service reporting, helps prepare the organisation for expected growth

Cloud solution brings accessibility to all users, from any location, with mobile apps enabling easy and fast processes such as purchase approvals

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About the organisation

Since 1925, Yorkshire Cancer Research has been working with researchers, cancer experts, volunteers and supporters to save lives. The charity, which is the largest independent regional cancer charity in England, funds research to improve early diagnosis and discover new and better treatments for
people with cancer. The charity has grown over the decades, continues to expand its network of retail stores and now receives over 90,000 individual donations per year. Its annual income of over £15m, made up of donations, grants, investment income and royalties, funds live-saving research into ground-breaking detection and treatment of cancer in Yorkshire and beyond.

The challenge

Yorkshire Cancer Research has experienced exceptional growth in the past 7 years, with staff numbers increasing from 25-30 to over 90 and a corresponding jump in charitable funding of projects and research. With the added complication of the pandemic, a solution was needed to ensure full remote access to workflows and business intelligence reporting. Yorkshire Cancer Research is also looking to expand its network of retail outlets from 7 to 40 stores over the next 10 years and the solution would
need to fully integrate these operations with Business Central.

“As well as needing to upgrade our IT capabilities to satisfy reporting demand and cope with increased data volumes, we recognised it was time to look at a solution that would grow and develop with us in the future.” Neil Richardson, Head of Finance at Yorkshire Cancer Research..


As a registered charity Yorkshire Cancer Research conducted a rigorous procurement process to identify the best solution to its needs, both in terms of functionality and value for money. Microsoft Dynamics 365 Business Central was chosen for its fit with Yorkshire Cancer Research’s requirements, compatibility with
existing Microsoft 365 office applications, the potential to integrate further and customise processes
where necessary. Business Central also provided a roadmap for future proofing and further integration.
Microsoft provided a shortlist of potential implementation partners and Xpedition was selected for its expertise with Business Central and its successful involvement with other not-for-profit organisations.

“We were impressed with Xpedition’s experience in the sector and, of course its knowledge of Business Central which will help us in the future as we seek to further integrate CRM and expenses management into the solution.” Laura Scott, Commercial Finance Manager, Yorkshire Cancer Research.

To complement Business Central’s capabilities for supporting finance operations, Yorkshire Cancer Research selected Jet Reports to provide a flexible and powerful solution for business intelligence reporting and analytics.

Working with Xpedition

“Xpedition took the time to understand our requirements and helped us to
build a solution design that worked for us from the outset.”
Neil Richardson, Head of Finance at Yorkshire Cancer Research.

“We felt Xpedition was invested in our success and this was a key factor in
the project going so smoothly. We were well supported, and the bottom
line is that we replaced our labour-intensive legacy systems on the date
we planned, and now have a robust solution that will see Yorkshire Cancer
Research into the future.”

Laura Scott, Commercial Finance Manager, Yorkshire Cancer Research


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