Sales, Marketing & Customer Service Solutions (CRM)

Changes in buyer requirements and the need for more genuine personalised communications and engagement are shifting the landscape for Sales, Marketing and Customer Service functions within your organisation. Gain a competitive advantage by unlocking a 360-degree view of the customer journey with Microsoft Dynamics 365.

20

Years as a Microsoft gold partner

500+

Years of product experience

800

Dynamics Projects

60+

Dynamics Professionals

Why we’re different

Our growth mindset means we are continually building on our 20 years of knowledge and expertise. For example, leveraging the latest technology such as AI and Machine Learning to help provide your customers with hyper personalised engagement or revenue intelligence to empower your Sales teams with a holistic view of your revenue stream. 

Activate intelligent selling with Microsoft Dynamics 365 Sales

With the AI-infused automations, predictive analysis and actionable insights underpinned by Microsoft Dynamics 365 and the Power Platform we can help you shorten sales cycle time and build stronger relationships with customers in a timely and personalised way.

Learn more

Deliver peronalised experiences to boost ROI with Microsoft Dynamics 365 Marketing

Accelerate ROI and win more loyal customers with a 360-degree view of your customers, AI and orcherstrated customer-led multi-touchpoint experiences powered by Microsoft Dynamics 365 Marketing and the Power Platform.

Learn more

Drive superior customer experiences with Microsoft Dynamics 365 Customer Insights

Unify transactional, behavioral, and demographic data to gain a 360-degree view of your customers to deliver superior customer experiences that help you win retain customers for life.

Learn more

Earn customer loyalty with Microsoft Dynamics 365 Customer Service

With Microsoft Dynamics 365 Customer Service and the Power Platform, deliver seamless customer experiences and proactively resolve complex issues to maximise customer satisfaction and earn customers for life.

Learn more
Event

Xpedition Explore Webinar Series

A series of webinars highlighting the latest developments in Microsoft Dynamics 365 and the Power Platform

Watch on-demand

“The Microsoft Dynamics 365 platform provides flexible and proven functionality that Openwork needs for market-leading customer experiences and robust security and compliance. It includes seamless integration with existing Microsoft office systems, KPI reporting and analysis, and comprehensive data access via its open API which is complemented by Microsoft’s Logic Apps and other Azure services.”

Craig Woodhouse Technical Consultant, Openwork

We provide software solutions to your organisational challenges

Trusted by